My Brutal Edition content is missing

If your cosmetics are missing, please first try following the steps below:

• Make sure that your game is updated.
• Reinstall the game.

If your cosmetics are still not back, please reach out to our support team. We'll do our best to assist you with your issue. To ensure a swift resolution, please provide the following information in your message:

• Your coach name.
• A proof of purchase.
• A screenshot showing the screen where the cosmetics are missing.